To login to your Dashlane account, go to the official login page at dashlane.com/login and enter your email address and master password. Make sure you're using the same email you used when you created your Dashlane account.
If you're having trouble logging in, the most common issues are: incorrect email address, wrong master password, account verification needed, or subscription expired. Check your email for any verification messages from Dashlane.
If you forget your master password, click "Forgot your master password?" on the login page. Follow the recovery process which may include using your recovery key or verifying your identity through email.
If the login page isn't working, try these steps: clear your browser cache and cookies, try a different web browser, disable browser extensions temporarily, or try using incognito/private browsing mode.
To login via the browser extension, click the Dashlane icon in your browser toolbar and enter your master password. Make sure your extension is updated to the latest version for proper functionality.
To login on your phone or tablet, open the Dashlane app and enter your master password. You can also use biometric authentication (fingerprint or face ID) if you've set it up on your device.
If you have two-factor authentication enabled, you'll need to enter a code from your authenticator app after entering your master password. Make sure your device's time is synchronized correctly.
Your recovery key is essential for account recovery. If you saved it when setting up Dashlane, you can use it to reset your master password if you forget it.
An active subscription or free account is required to login to Dashlane. If your subscription has expired, you may have limited access until you renew your plan.
If you've tried everything and still can't access your account, contact Dashlane customer support for immediate assistance with your login problems.